Privacy policy

At Buckyballsshop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and making purchases from our store. By accessing our website and providing your information, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: When you place an order or create an account on our website, we collect personal information such as your name, email address, shipping address, and phone number. We use this information to process your orders, provide customer support, and communicate with you about your purchases.

1.2 Payment Information: To process payments, we collect your payment details, including credit card information, billing address, and other necessary information. Please note that we do not store your payment information on our servers. All payment transactions are securely processed by our trusted third-party payment processors.

1.3 Log Data: When you visit our website, our servers automatically collect certain information, including your IP address, browser type, referring/exit pages, and timestamps. We use this information to analyze trends, administer the site, and gather demographic information for aggregate use.

1. Use of Information

2.1 Order Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping the products to your designated address and providing order updates.

2.2 Communication: We may use your email address or phone number to communicate with you regarding your orders, account updates, promotional offers, and other relevant information related to our store. You can opt out of promotional emails at any time by following the unsubscribe instructions provided in the email.

2.3 Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding our products or services.

2.4 Improving Our Services: We may use aggregated and anonymized information for statistical analysis, and market research, and to improve the functionality and user experience of our website and services.

1. Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing other necessary services. These service providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance: We may disclose your personal information if required by law, governmental regulation, or court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.

1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

1. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can modify your browser settings to decline cookies or notify you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website.

1. External Links

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these external sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of these external sites before providing any personal information.

1. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates or changes.

1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Buckyballsshop, please contact us at support@buckyballsshop.com.